Privacy Policy

Updated: 4th April 2022

Welcome to the Website of and (“HaYa” “we,” “us” and/or “our”). This Website is operated by Ltd and is here to provide information about our company, System (which includes Mobile Applications (“App”), Website and related Services). HaYa are committed to protecting your privacy. This Privacy Policy details important information regarding the use and disclosure of information collected from visitors to the Website, Mobile Application and Services, including personally identifiable data (“Personal Data”). By using HaYa, you expressly consent to the information handling practices described in this Privacy Policy.

1. Information Collected by HaYa

HaYa doesn’t require any registration or subscription to use the System and therefore we do not collect any Personal Data except for the use of Multimedia in the App for which HaYa requires a valid email address. However because of the way some of our System works, especially the HaYa App, certain Personal Data is collected by the Apple App Store, Google Play Store and Amazon Web Services. To see the Privacy Policy for Apple App Store and Google Play Store, view their Privacy Policy available at your Apple or Google account. Amazon Web Services doesn’t collect any personal data but does collect IP addresses of your device and can disclose this information to authorities if requested.

In the future HaYa may change its System and require to collect Personal Data and other information from you to carry on using the System.

In general the following describes how HaYa will handle any Personal Data:

Personal Data That You Provide Through the System: We collect Personal Data from you when you voluntarily provide such information, for example when you register with us, engage in a chat, add information to your profile, or if you send us an email. Wherever HaYa collects Personal Data we make an effort to inform you that we might be collecting data and we will display this by having a link to our Privacy Policy. If you choose to provide such information, you are giving HaYa permission to use and store that information consistent with this policy. If you provide Personal Data to the System, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of HaYa and the authorised third parties referred to herein located in their respective geographical location.

Location Information: Our System may collect and use your location information (for example, by using the IP address on your computer or the GPS on your mobile device) to provide certain functionality of our System. If you choose to enable our location features, your location information will not be publicly displayed within the System.

Chat Data: HaYa may conduct research on its customer demographics, interests and behaviour based on the Personal Data and other information provided to us. This research may be compiled and analysed on an aggregate basis, and HaYa may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. HaYa may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Non-Identifiable Data: When you interact with HaYa through the System, we receive and store certain personally non-identifiable information such as Internet Protocol address (“IP Address”), a unique User Key, the content and pages that you access on HaYa and the dates and times that you visit the Site or use the App. In addition, if you come to the Site via a link from another site, we may also track the source of that link. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. HaYa may store such information itself or such information may be included in databases owned and maintained by HaYa affiliates, agents or service providers. The System may use such information and pool it with other information to track, for example, the total number of visitors to our Site or App, the number of visitors to each page of our Site or App, and the domain names of our visitors’ Internet service providers. It is important to note that no Personal Data is available or used in this process.

Information Regarding “Cookies”: Like many other websites, HaYa may send one or more cookies to your computer. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognise users and avoid repetitive requests for the same information. HaYa may use cookies to track user traffic patterns as described above. HaYa may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the HaYa. Persistent cookies can be removed. In all cases in which we use cookies, we will not collect Personal Data except with your permission. You can refuse cookies by turning them off in your browser, however, some features on the HaYa may not function properly if your cookies are disabled. Please review your web browser “Help” file to modify your cookie settings.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

2. Information From Other Sources

We may collect information about you from other sources, including from partners, and from commercially available sources (such as data aggregators and public databases). The following are examples of information we may collect from other sources: Data you authorise us to access through your use of Facebook, Google, Apple etc. In general, the types and amount of Personal Data we collect vary depending on the activity. HaYa endeavours to limit the collection of Personal Data to information we believe is minimally necessary to achieve our stated collection purposes.

3. Our Use of Your Personal Data and Other Information

HaYa uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the System, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. HaYa and its subsidiaries and affiliates may also use your Personal Data and other personally non-identifiable information collected through the System to help us operate, maintain, enhance, and deliver the various features and services found on the Site and the App; as well as to track user-generated content and users to comply as a service provider with the applicable laws. HaYa uses all of the Personal Data and other personally non-identifiable information that we collect from users to understand and analyse the usage trends and preferences of our users, to improve the way the Site and the App works and looks, and to create new features and functionality. Further, HaYa may use Personal Data and other personally non-identifiable information to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit our Services; (b) monitor your participation in various sections of the App; (c) customize our service to you, including by providing you with recommendations and (c) monitor aggregate site usage metrics such as total number of visitors and pages viewed. We may use your e-mail address for administrative communications such as notifying you of major HaYa updates, for customer service purposes, and to send privacy or security-related notices. If HaYa intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

4. Disclosure of Information

HaYa considers the privacy of your information to be a vital part of our relationship with you and our intention is NOT to sell your information. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you. We may share your Personal Data with companies that provide services to us, including outside vendors, contractors, or agents who help us manage our business activities. Such entities only use your information in accordance with this Privacy Policy and for no other purpose than to provide us with necessary services. HaYa may disclose Personal Data if required to do so by law or under the good faith belief that such action is necessary to comply with the laws in the country HaYa operates in (including, without limitation, copyright or trademark laws) or respond to a court order, subpoena, judicial or other governmental requirement or warrant in a manner required by the requesting entity. HaYa also reserves the right to disclose Personal Data that we believe, in good faith, is appropriate or necessary to take precautions against liability; enforce our Terms of Service; protect HaYa from fraudulent, abusive, or unlawful uses; to initiate, render, bill and collect for amounts owed to HaYa; to investigate and defend ourselves against third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Site; or to protect the rights, property, or personal safety of HaYa, our Users, or others. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets. HaYa may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy. Profile Information: HaYa is all about enabling people to chat online as individuals, groups or contacting Organizations. To that end, before starting to chat, you can optionally provide Personal Data and other information, such as your screen name, age, gender, and location (as discussed above). By doing so, you understand and acknowledge that this information may be shared with other users on the Service. Privacy in Chats: When you engage with other another user of the System through a chat conversation, any information or content you choose to provide in that chat conversation will be provided to the other user. Please note that chat conversations on the site are only screened by a HaYa representative when they are reported by another System user.

5. Your Choices

You can visit the Site and use the App without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.

6. Exclusions

This Privacy Policy does not apply to any Personal Data collected by HaYa other than Personal Data collected through the System. This Privacy Policy shall not apply to any unsolicited information you provide to HaYa through the System or through any other means. This includes, but is not limited to, information posted to any public areas of the System, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and HaYa shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

7. Data Security

HaYa takes reasonable measures to preserve the integrity and security of your personal information. However, no data transmissions over the Internet can be guaranteed to be 100% secure. We cannot, therefore, ensure or warrant the security of any information you transmit to HaYa, and you do so at your own risk. Please know that although we make our best efforts to keep your information secure, this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

8. International Visitors

The Site is hosted in the European Union. If you visit HaYa from the United States or other regions of the world with laws governing data collection and use that may differ from laws of the European Union, then please understand that you are transferring your Personal Data outside of those jurisdictions to the European Union for the uses identified above in accordance with this Privacy Policy. By providing your Personal Data to HaYa you consent to that transfer.

9. Third Parties

Except as expressly provided otherwise, this document addresses only the use and disclosure of information that HaYa collects from you or that you disclose to us. If you disclose your information to others besides HaYa different rules may apply to their use or disclosure of the information you disclose to them. HaYa does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

10. Other Terms and Conditions

Your access to and use of the Services is subject to the Terms of Use at for HaYa Chat or for HaYa Org.

11. Updates to this Policy

We reserve the right to modify this Policy from time to time. Please review this policy periodically, and especially before you provide any Personal Data. If we make any changes to this Policy, we will change the “Last Revision” date below and will post the updated Policy on this page. Your continued use of the System after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

12. Contact

If you have any questions about this privacy policy, please contact us at